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100% Satisfaction Guarantee

We're consumers too and understand what it's like to get something you don't want. Our return policy is simple: We want to ensure you LOVE our beds! If you're not 100% happy with your purchase, please contact us at customerservice@loyalandlush.com or call us at 336-497-1934 to request a return authorization. We'll refund 100% of your money - even any shipping costs!

Our Only Requests...

  • We do ask that anything you return is in the same condition you received it and in the original box and/or packaging (no hair, stains, or odors)
  • Return requests must be made within 30 days of product delivery.
  • Foam can only be returned if it is unopened. Unfortunately we are restricted from selling used foam.
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